Sky is a giant European entertainment company that provides TV, internet and telephone services via their Sky TV, Sky Broadband and Sky Talk brands respectively.
Being Europe’s leading broadcast company, Sky is able to provide quality paid-TV programmes to their 21 million customers spanning 5 countries. It’s based in the UK but also operates in Ireland, Austria, Germany and Italy. Aside from pay-TV, Sky also provides high-speed broadband internet and telephone services that are bundled together into convenient customer-centric packages.
With a slogan like, “Believe in Better”, Sky has certainly made contacting them better by being fairly simple.
The best way to contact them directly is by phoning their freephone contact number 0800 151 2747.
Alternatively, have browse through their “Contact us” page at: contactus.sky.com/uk
Here, the topics are cleverly categorised under the main products and services of the company, namely Sky TV, Sky Broadband and Sky Talk. In the same area, “Account & billing”, “Make a complaint”, “Moving home”, “Sky Go”, “Sky Go Extra” and “Sky ID” are also found. After choosing and highlighting a specific topic, other subcategories will show up. Then, after a specific concern is selected, two contacting options will be presented to the customer. Customers will be able to either chat live or talk to a “Sky expert” regarding their concerns. Each contact number is different depending on the category chosen, so be sure to indicate the issue that closely corresponds to your own.
Customers can also contact Sky and get help from other Sky users through the Sky Community forum at: helpforum.sky.com
Here, Sky Community Managers review the forum member posts and reply with solutions. There are already plenty of solutions posted for different customer issues but new posts and discussions are always welcome and moderated by the Sky Community Managers who speak in behalf of the company.
Complaints regarding program broadcast can also be sent directly to ViewerR@sky.uk – if however you want to break out your pen and paper and write a letter, you can address your customer complaints to:
Sky Subscriber Services Ltd,
PO Box 43,
If you are a business owner and would want to install Sky TV or any variation of the Sky TV, Sky Broadband and Sky Talk packages can go to business.sky.com or call them directly on 0844 241 1111.